YOUR RESERVATION
Your reservation is definitive once it has been confirmed in writing by us, following payment of the deposit. All rentals are
nominative and cannot be transferred or sublet under any circumstances.

SPECIAL REQUESTS
These must be indicated at the time of booking, but are not guaranteed by us. They will be taken into consideration as far as
possible and depending on availability.

ACCOMMODATION
The number of persons indicated per accommodation or per pitch corresponds to the maximum occupancy allowed, taking into
account the equipment available (including babies and children). This number cannot be exceeded for insurance reasons.
It is recommended not to leave valuables in the accommodation. Sunêlia L'Orangerie de Lanniron is not responsible for any loss,
theft or damage of any kind during or after your stay.
Day visitors without overnight stay are allowed under the responsibility of their hosts after having reported their identity to the
reception and paid their visit fee upon arrival, regardless of the time spent on the Domaine. Parking is only allowed in the reception
car park at the entrance to the Domaine.

DEPOSIT
In accommodation, a deposit of 400 € will be required on arrival. This deposit will be returned to you at the end of your stay or
cancelled 5 days after your departure, after deduction of any costs incurred in restoring the premises and/or the value of missing
or damaged equipment.
A lump sum will be retained if the accommodation has not been cleaned before your departure, this is not the case if you have
end-of-stay cleaning included.

RATES
All prices are quoted inclusive of VAT (10%). In the event of a change in VAT, prices including VAT are subject to change. No
brochure can be guaranteed to be error-free. Please ask for confirmation of prices at the time of booking, only the prices shown
on your invoice will be binding. The prices of the Canal and Field House are without VAT.
These prices include water, electricity (up to 10 KWh/day), parking for one vehicle, access to the leisure facilities, the gardens and
the 45-hectare park, entertainment (except for those indicated with an extra charge) and services.
Our accommodation is equipped with kitchen utensils, crockery, furniture, duvets and pillows. Bed linen and towels are not
systematically included in the price of the stay. However, they can be provided on request at an additional cost. Cleaning at the
end of your stay is not systematically included in the price of your stay. It can also be requested as an extra.

TOURIST TAX
The amount of the tourist tax is not included in the price of the stay. This amount is fixed every year by the authorities. It is per
night and per person of age (18 years and over).

FILE FEES
A processing fee of 30 € will be charged when you make a reservation for an open-air pitch or accommodation.

PAYMENT CONDITIONS
✔ For bookings made more than 30 days before your planned arrival date, a deposit of 30% of the amount of the stay, plus
the booking fee, must be paid at the time of booking.
✔ The balance must be paid 30 days before your arrival date.
✔ For bookings made less than 30 days prior to your expected arrival date, the full amount of the stay plus the booking fee
must be paid at the time of booking.
On receipt of your booking request, Sunêlia l'Orangerie de Lanniron will send you, depending on availability, a rental confirmation.
However, it is advisable to telephone to check availability before sending your letter.
Your booking option is valid for 7 days more than 30 days before arrival and 24 hours less than 30 days.
If the balance is not paid on the due date, your file will be automatically cancelled and no refund will be made.

WITHDRAWAL PERIOD
Pursuant to Article L121-21-8 of the French Consumer Code, all the services offered on this site are not subject to the right of
withdrawal provided for in Articles L.121-20 et seq. of the French Consumer Code.
Consequently, the accommodation and leisure services ordered on the site are exclusively subject to the attached cancellation
conditions.

CANCELLATION
Any cancellation of a reservation must be made in writing (registered letter with acknowledgement of receipt) to the Sunêlia
l’Orangerie de Lanniron. In the event of cancellation, you will be charged, or you will remain liable for:
✔ The booking fee
✔ An amount corresponding to the deposit equal to 30% of the total cost of your stay, in case of cancellation more than 30
days before the scheduled date of your arrival.
✔ The full cost of your stay, in the event of cancellation less than 30 days before your scheduled arrival date, or if you do
not show up on that date.
An additional insurance allowing you to obtain the reimbursement of the amount of your stay in case of cancellation according to
certain conditions is proposed to you: www.campez-couvert.com

ARRIVAL AND DEPARTURE
✔ Accommodation: arrival after 5pm and departure before 10am.
✔ Camping: arrival after 2pm and departure before 12pm.
✔ Exceeding these times will result in an additional night being charged.
✔ In case of late arrival or early departure, the invoice will be established on the basis of the arrival and departure dates
defined at the time of booking. If you do not show up, after 48 hours without any news from you in writing, your
reservation will be cancelled, and you will not be entitled to any refund.

PETS
Pets are accepted in certain accommodations and cannot be more than 2. Category 1 and 2 dogs (or similar) are not allowed. An
up-to-date vaccination certificate must be presented on arrival. Dogs must be kept on a lead on the estate and are not allowed in
the communal areas. Please inform us of their presence at the time of booking, a supplement per day and per animal will then be
requested. Please also refer to our website www.lanniron.com or contact us to find out in which categories of accommodation
pets are allowed.

MODIFICATION
Any modification must be validated by our services. If necessary, it may be subject to additional invoicing. In the event of external
events beyond our control, we may have to modify or cancel your stay. We will then offer you, depending on availability, an
equivalent stay with different dates or accommodation.

INTERNAL REGULATIONS
All clients are required to comply with the internal regulations.

DISPUTE
In the event of a dispute, and after having contacted the "customer" department of the Orangerie de Lanniron, any client of the
campsite may refer the matter to a consumer mediator within a maximum period of one year from the date of the written
complaint, by registered letter to the operator. The contact details of the mediator who may be contacted by the customer are
available on each site. In accordance with Article L. 152-1 of the French Consumer Code, you can contact the CM2C mediation
service free of charge: by e-mail: www.cm2c.net, or by post: CM2C, 14 rue Saint Jean, 75017 Paris.

RIGHT TO IMAGE
During your stay at L'Orangerie de Lanniron, you may be photographed or filmed for the design and production of our publicity
brochures, unless you notify reception in writing on arrival that you object to this practice.
SARL Orangerie de Lanniron, Allée de Lanniron – 29000 QUIMPER – Tél : 02.98.90.62.02

TELEPHONE OPPOSITION
Law 2014-344 of 17 March 2014 on consumer affairs allows anyone to refuse to be canvassed by a professional with whom they have no current contractual relationship.
You can use the bloctel service free of charge: https://www.bloctel.gouv.fr/

www.lanniron.com - contact@lanniron.com – SIRET 319 506 754 00013 – APE 5530Z – TVA FR 30319506754