Customer Reviews

Sunêlia L'Orangerie de Lanniron

8.4/10 (143/962 reviews)
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Type of accommodation
Stay
Language
English
9/10
4 d
Avec votre conjoint(e)
Positive points

Has all the facilities

Area for improvement

We extended our stay in order to play golf. But having paid for an 2 extra days we were not allowed access to the golf course as it was closed for 2 days for maintenance. If we had been informed of this when extending we would not have done so. Very disappointing

Services
Destinations
10/10
3 d
Avec votre conjoint(e)
Positive points

The staff were great from checkin to checkout. The site is beautiful and we could not fault anything.

Area for improvement

I can’t think of any

Services
Water park
Destinations
10/10
4 d
Avec des amis
Positive points

We enjoyed the location the staff were very helpful we were very close to Quimper and enjoyed the facilities. We ate in the restaurant and we found the food and service excellent.

Area for improvement

We had booked the bathroom facilities on our site we found these not great the steps into the facilities were inadequate and in a shower of rain were dangerous. Not enough room to wash our dishes.

Services
Water park
Destinations
7/10
2 d
Avec des amis
Positive points

Excellent shower facilities

Area for improvement

Many amenities had closed even though it was early September and the camp full of touring vans

Services
Destinations
9/10
14 d
Avec votre conjoint(e)
Positive points

Beautiful situation. Very well presented. Excellent staff.

Area for improvement

For a five star site it is utterly unacceptable to have no toilet seats on a large number of the toilets. The quality of food on offer in the snack bar is not particularly good. I would recommend that you look at Chateau de L’Epervière to understand the standard expected. Your site is probably the best we have stayed on but is let down by the snack food. Also the ‘independent’ restaurant could be better. When we travel to France we are interested in experiencing French cuisine. Perhaps taking control of the restaurant ‘in house’ would help to promote the venue. It was noticeable that local Quimper residents were conspicuous by their absence. A good quality food offering would attract local customers and therefore help spread the word about L’Orangerie de Lanniron.

Services
Water park
Destinations
7/10
6 d
En famille
Positive points

The situation on the grounds of an old mansion is very picturesque. The walks along the odet are similarly pleasant. The treetop trampoline is very good for keeping kids entertained

Area for improvement

More staff engagement. Felt almost entirely left to our own devices once checked in. The fact that check-in can only happen after 5pm and then reception is closed from 6 is very restrictive. Having a window of 1 hour in the day to check is not very customer focused. Our cabin did not have a mop. The igniter on the gas hob did not work, and there was no plastic steaming cover for microwaving food. We would have liked more engagement from staff and more modernized play facilities for the kids (apart from the treetop trampoline which was very good)

Accommodations
Services
Water park
Destinations
10/10
1 d
Avec votre conjoint(e)
Positive points

The receptionist was very accommodating explain everything we needed to know.

Area for improvement

Unfortunately we weren’t on the site for very long and what we saw was faultless

Accommodations
Services
Water park
Destinations
10/10
7 d
En famille
Positive points

Excellent facilities for kids. They loved the pool, slides and trampoline nets .

Area for improvement

The food could be improved . With fresher food from the bar/cafe/shop.

Accommodations
Services
Water park
Destinations
7/10
8 d
En famille
Positive points

I thought the campsite was lovely and the pool area was great.

Area for improvement

The games room was very tired and needs attention. And some communication would have been great to let people know about the fireworks from the wedding party on Saturday 29th August at 11.15pm it was frighteningly loud and scared both children. However if we had known it would have been helpful

Accommodations
Services
Water park
Destinations
8/10
6 d
Avec votre conjoint(e)
Positive points

It is a very friendly, well laid out site. It being in the grounds of a chateau alongside the Odet river add to its appeal. The pitches are well defined and laid out affording both privacy when wanted but also allowing more interaction with other campers when desired!

Area for improvement

I feel that the restaurant next to the outdoor pool is massively underadvertised and also underutilised. I understood that the restaurant is not owned or indeed part of the campsite setup and this alone is a missed opportunity. Other campsites I’ve been to have really integrated their bar into the life of its campers - not only open all day, serving drinks and light snacks and then converting into a relaxed restaurant in the evening. On the one time we ate in the restaurant we were really impressed and we both had excellent meals at a very competitive price but alas it had closed for 3 days when we wanted to eat there on our last night - something we only became aware of on that evening. .

Accommodations
Services
Water park
Destinations
6/10
10 d
Avec votre conjoint(e)
Positive points

Well located to explore South Finistère. Very nice grounds extending to the Odet river. Excellent toilet facilities. Useful shop and pleasant reception staff. Decent sized pitches.

Area for improvement

The main reason for giving 6 instead of 9 is because of significant noise and disturbance from events, especially weddings held on two Saturday nights during our stay. The first was noisy until about 1am and the second until after 5am. This was exacerbated by guests walking through the campsite to their accomodation talking and laughing loudly. One man tried to urinate near my car but was stopped by a neighbouring camper. In addition, on the first Thursday, there was loud music from the bar/shop area until 10.30 and then loud voices for a while after it stopped. I have never been to a campsite with such noise at night time and I am disappointed that camping guests are treated in this way. Because of this, we will not return to this or other Sunelia campsites.

Services
Water park
Destinations
7/10
4 d
En famille
Positive points

Nice challet, lovely site, good pool, good location.

Area for improvement

Internet was not great. The children wanted more slides in the pool. The entertainment could have been better

Accommodations
Services
Water park
Destinations
8/10
8 d
En famille
Positive points

Lovely grounds, very spacious and didn’t feel too busy. Pool was great and the restaurant was nice. We enjoyed all the various activities

Area for improvement

We could not access our accommodation at the stated time. Poor system for checking in. Clearly not enough staff and just told to keep coming back or phone. After a long day of travelling this frayed our nerves! Maybe you could text people when their lodge is ready to reduce the queues? Odd system to enter the spa and the golf. We all got locked in with no emergency exit and had to telephone to be let out!

Accommodations
Services
Water park
Destinations
9/10
7 d
En famille
Positive points

Excellent location, wonderful facilities, friendly and helpful staff

Accommodations
Services
Water park
Destinations
8/10
1 d
Avec votre conjoint(e)
Positive points

Great facilities for children. Fantastic shower facilities - best I’ve seen.

Area for improvement

Some pitches are too small for their intended use. Pitch N2, in particular, is really not suitable for a 7m motorhome and should not be sold as such. The N pitches are dark and dreary and leave one feeling divorced from the rest of the campsite. You should reconsider their use. For elderly, it is a long walk from some pitches to main restaurant etc area. You should consider an electric shuttle cart.

Services
Destinations
10/10
4 d
En famille
Positive points

Great pitch size & layout. Plenty of activities for all ages, great facilities included free of charge. We love the pool area & walks around the grounds. My children love the trampolines and golf driving range.

Area for improvement

Only small thing to improve would be the food shop, there is not a great variety but even then big supermarkets are close by.

Services
Water park
Destinations
8/10
10 d
En famille
Positive points

Lovely staff, everyone was helpful and spoke very good English. The mobile home was very clean and comfortable. The pools and on-site activities were great. My youngest two really enjoyed Sunny club club.

Area for improvement

The bouncy castles and and players were a bit tired. Improvements to these would really elevate the campsite and oven or air fryer in the mobile. Home would be helpful clear signage and information about where activities were taking place would be useful for example we booked and paid for a disco which was in a different area to where we were waiting.

Accommodations
Services
Water park
Destinations
8/10
5 d
Avec votre conjoint(e)
Positive points

Really liked the gardens and the space that the site offered. The Woodland walk around the marsh is lovely too. Really friendly staff everywhere you went everybody was very supportive and helpful.

Area for improvement

The food on offer in the restaurant by the Poolleft a lot to be desired. We tried a couple of meals there and neither of them were that good and so we decided to cook ourselves or eat out.

Services
Water park
Destinations
8/10
7 d
En famille
Positive points

We rented a four bedroom lodge which was very nice.

Area for improvement

A fridge should be installed in the one bedroom section of the lodge. There was a space for a fridge but it was empty. It would be helpful so that the people in the one bedroom lodge could make tea or coffee with milk in the morning without waking the people in the other part of the lodge. It was really inconvenient as we needed other things from the fridge during the day but had no access if the other part of the lodge was locked.

Accommodations
Services
Water park
Destinations
7/10
7 d
En famille
Positive points

Excellent site, cleanliness and activities

Area for improvement

Too many day visitors. It meant we rarely could use the Trampolines for example as there were hoards of screaming children. It was no where that bad last year, and will likely affect our decision to return next year.

Services
Water park
Destinations
7/10
1 d
Avec votre conjoint(e)
Positive points

Beautiful location with really well kept grounds and facilities. Not overly crowded.

Area for improvement

Our studio could be beautiful… but .. chairs all have lost any support on the seats the shower is v dirty - and the doors don’t really work .. needs complete retiling and new enclosure No iron in our room ( there was in others) and we had to leave a driving licence to borrow one which we found quite insulted by the lack of trust ! No soap ! Coffee machine didn’t work and the welcome box which we thought might be a chocolate Arranged a checkout time - arrived a day early and then not at all on the actual checkout day - again felt like a lack of trust having to be inspected and the lack of organisation not arriving at all. The welcome box was beautifully designed and when we opened it expecting a small gift maybe a chocolate or similar there was a toilet roll !

Accommodations
Services
Water park
Destinations
2/10
3 d
Avec votre conjoint(e)
Positive points

Ability to pre book. Reception ladies were fantastic.

Area for improvement

Having stayed with Eurocamp some years ago I was shocked to find how the site had changed. The pitches offered, we had a 100m sq pitch described as Superior (L10). It was squeezed inbetween bushes, so unable to use the full 100m and with other pitches overlooking us. Walking around the campsite it was obvious Sunelia had gone for pitch numbers, both camping and chalets over comfort of their guests. In the UK you would never find this allowed due to a fire risk. The price charged was far too high.

Services
Water park
Destinations
8/10
7 d
Avec votre conjoint(e)
Positive points

Quiet and well maintained

Area for improvement

More tennis/paddle courts

Accommodations
Services
Water park
Destinations
9/10
6 d
En famille
Positive points

Safe had everything we needed to keep our boys entertained

Area for improvement

TV in the mobile home due to it not being smart to we had no way of watching any programme in English

Accommodations
Services
Water park
Destinations
10/10
13 d
Avec votre conjoint(e)
Positive points

Friendly staff Beautiful site and gardens

Area for improvement

Wi-Fi could be better

Accommodations
Services
Water park
Destinations
9/10
7 d
Avec votre conjoint(e)
Positive points

Fabulous facilities all round but especially the pools and bar areas. Good clean toilet facilities.Very close to the town.

Area for improvement

The shop is too small for the size of the site. There should be fresh croissants and baguettes available without having to order them.

Services
Water park
Destinations
7/10
14 d
En famille
Positive points

Gorgeous pools with great slides and beautiful grounds. Sunny club and Clara was fantastic and reception staff could not be more helpful.

Area for improvement

The restaurant manager older man was very unfriendly. Was very unhelpful and did not even try to understand our English. The laundry was a disaster almost fights breaking out as not enough machines. Payment machines not working and 6 items of clothes ruined from washing machines. Campsite got really busy and very noisy at night. Once of the nights the fireworks started at 11pm awoke all the children and was so so loud.

Accommodations
Services
Water park
Destinations
9/10
11 d
Avec votre conjoint(e)
Positive points

Spacious pitches with direct access to water, waste water drainage and electricity. Excellent sanitary facilities. Good pool facilities.

Area for improvement

Some form of hand rail by the access steps should be provided in the covered pool area to assist the older visitor to enter and exit this excellent pool.

Services
Water park
Destinations
10/10
2 d
Avec votre conjoint(e)
Positive points

Thus was one of the best locations we stayed at during our French holiday. Facilities were one of the best we came across.

Services
Water park
Destinations
10/10
6 d
Avec votre conjoint(e)
Positive points

Food is excellent, lots of activities, pool great. Beautiful gardens and well maintained

Area for improvement

The shop had very limited stock but very nice croissants

Accommodations
Services
Water park
Destinations
10/10
3 d
Seul(e)
Positive points

Good campsite pitches and facilities. Ideal location for visiting Quimper and the region.

Services
Water park
Destinations
10/10
7 d
Avec votre conjoint(e)
Positive points

Excellent lodge on a forest site in beautiful grounds on a stunning river location. The staff were outstanding.

Area for improvement

Better air-conditioning especially in bedroom. Maybe an oven in the kitchen but other than that all very good.

Accommodations
Services
Water park
Destinations
9/10
3 d
Avec votre conjoint(e)
Positive points

The grounds are beautiful and the facilities excellent

Area for improvement

I booked a long time in advance and asked for a pitch with no trees as I have solar on campervan roof and also use Starlink satellite internet. The pitch we were given had the most trees of any pitch on the site!

Services
Water park
Destinations
7/10
3 d
Avec votre conjoint(e)
Positive points

My initial contact at reception was excellent, a very nice young person booked me in and gave me some information about the campsite.

Area for improvement

The reception at the both bars was lack lustre. The bar staff I met seemed a little put out that I needed serving. In one case the young lady was practically rude and when I asked for a coffee she waved to another staff member and walked off.

Services
Destinations